What is a designated contract?
For those who have not actively selected an electricity contract.
Have you recently moved and have not yet selected an electricity contract? In that case, you have likely received a designated contract from your network owner. What does the agreement mean for me? And what is the difference between a designated electricity contract and a regular contract? Here, we will go over everything you need to know about designated contracts.
Haven’t I already received another electricity bill?
Is the designated electricity contract different from my regular contract?
Why have I been given an electricity contract?
How do I get an invoice for my electricity consumption?
If you are connected to Kivra, the invoice will automatically be sent there. Otherwise, you will receive a paper invoice. Please note that the invoice may be sent to your old address if you have not yet changed your registered address in connection with the move. We encourage all of our customers to choose the digital payment option because it is better for the environment. E-mail our customer service at firstname.lastname@example.org
to sign up for digital billing.